Drop an ergonomically perfect lever and cable conversion into your Rockshox Reverb post!
With its ergonomic design, smooth action, and breakaway axle, the patent-pending ReMote has quickly become the go-to upgrade for cable-actuated dropper posts. But "cable-actuated" left a lot of riders out- most notably those using RockShox's hydraulically-actuated Reverb seatpost and its pushbutton remote.
When considering the Reverb and listening to riders' and mechanics' comments about their experiences, we realized that many ergonomic, consistency, and maintenance issues could be addressed by removing the secondary hydraulic system in favor of a simple cable and mechanical actuator. Our Sustain mechanism leaves the internal brake untouched while simplifying the Reverb system substantially, freeing up significant space inside of the seatpost while allowing the use of our proven, robust, and easily-serviced ReMote lever. Tactile feedback is improved, return speeds are accelerated, and lever throw is reduced.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We only accept returns if the item is eligible for a warranty claim or if the wrong item has been shipped to you.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 16 Morse Road, #209, Singapore, 01, 099228, Singapore.
To return your product, you should mail your product to: 16 Morse Road, #209, Singapore 099228.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We will not be responsible if we do not receive your returned item.
Refunds will only be issued if the item is out of stock after the transaction is made.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.